{"id":189,"date":"2022-02-01T21:32:54","date_gmt":"2022-02-01T21:32:54","guid":{"rendered":"https:\/\/youcanfollow.me\/blog\/?p=189"},"modified":"2022-02-01T21:34:39","modified_gmt":"2022-02-01T21:34:39","slug":"5-tips-to-make-phone-calls-easier-for-independent-consultants","status":"publish","type":"post","link":"https:\/\/youcanfollow.me\/blog\/5-tips-to-make-phone-calls-easier-for-independent-consultants\/","title":{"rendered":"5 Tips to Make Phone Calls Easier for Independent Consultants"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">When I signed up to be in Direct Sales 18 years ago, I never imagined how HARD it would be for me to pick up the phone and call people.\u00a0 Especially since the 16 year old me LOVED to talk on the phone until all hours of the night.\u00a0 But suddenly, I was an independent consultant, trying to build my own business, and I was petrified!\u00a0 Have you ever felt like that?\u00a0 Felt like the phone weighed 50 pounds?<\/span><\/p>\n<p><strong>5 Tips to Making Phone Calls Easier<\/strong><\/p>\n<figure id=\"attachment_190\" aria-describedby=\"caption-attachment-190\" style=\"width: 290px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-190\" src=\"https:\/\/youcanfollow.me\/blog\/wp-content\/uploads\/2022\/02\/woman-g2055755df_1920-300x200.jpg\" alt=\"Direct sales making phone calls\" width=\"300\" height=\"200\" srcset=\"https:\/\/youcanfollow.me\/blog\/wp-content\/uploads\/2022\/02\/woman-g2055755df_1920-300x200.jpg 300w, https:\/\/youcanfollow.me\/blog\/wp-content\/uploads\/2022\/02\/woman-g2055755df_1920-1024x683.jpg 1024w, https:\/\/youcanfollow.me\/blog\/wp-content\/uploads\/2022\/02\/woman-g2055755df_1920-768x512.jpg 768w, https:\/\/youcanfollow.me\/blog\/wp-content\/uploads\/2022\/02\/woman-g2055755df_1920-1536x1024.jpg 1536w, https:\/\/youcanfollow.me\/blog\/wp-content\/uploads\/2022\/02\/woman-g2055755df_1920.jpg 1920w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><figcaption id=\"caption-attachment-190\" class=\"wp-caption-text\">Ever felt like the phone weighed 50lbs?<\/figcaption><\/figure>\n<ol>\n<li><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Get over your fear that your customers don\u2019t want to talk to you. Easier said than done, right? But remember, your customers WANT to talk to you because they WANT to feel important to you.\u00a0 They want to feel like their purchase meant something to you.\u00a0 So come from a place of service, and make them feel like they are your MOST important customer.\n<p><\/span><\/span><\/span><\/li>\n<li><span style=\"font-weight: 400;\">Make a List &amp; Prioritize!\u00a0 Every company I have worked with has used some form of a FRANK list to help their sales people brainstorm names of people to call.\u00a0 FRANK or FRANC stands for: <\/span><\/li>\n<\/ol>\n<p style=\"padding-left: 80px;\">F=Friends<\/p>\n<p style=\"padding-left: 80px;\">R=Relatives<\/p>\n<p style=\"padding-left: 80px;\">A=Acquaintances<\/p>\n<p style=\"padding-left: 80px;\">N=Neighbors<\/p>\n<p style=\"padding-left: 80px;\">K=Kids or C=Church\/Community<\/p>\n<p style=\"padding-left: 80px;\">Make a list with 5 people in each category.\u00a0 Put a star next to the person in each category that you are closest with and START your calls with those people first. Calling your closest friends first warms you up to make the harder, \u201ccolder\u201d calls later.<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"3\">\n<li><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Write 2 scripts: 1 for your introduction line and 1 for what you\u2019ll say when you get someone\u2019s voicemail.\u00a0 Just writing it down will help you practice the call, figure out what you want to say, and will give you the WORDS you want to use. Best to have it written in front of you in case you freeze up when they answer and your mind goes blank.\n<p><\/span><\/span><\/span><\/span><\/li>\n<li><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Have an outcome for the call.\u00a0 If you don\u2019t know what you want to get from the call, you might as well not make it all!\u00a0 You aren\u2019t just calling because you are bored or lonely\u2026you\u2019re usually calling to get a sale, book a party, offer the business opportunity, invite them to an event, etc.. Instead of blasting them with that first, it\u2019s best to ease into it. Here\u2019s the format I like to use for calls:<\/span><\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Checking in on your last purchase.\u00a0 Did it arrive ok?\u00a0 Are you using it?\u00a0 Do you love it?<\/li>\n<li>Is it time to reorder\u2026 or is there an add-on item that goes with their last purchase?<\/li>\n<li>There\u2019s a special I think you\u2019d love\u2026 or I have an event coming up that I wanted to invite you to. This is a SERVICE, SERVICE, SALE format.\u00a0 I\u2019m not calling to sell them something right off the bat. \u00a0 Most customers want to know you care about their LAST purchase before they\u2019ll buy again.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ol start=\"5\">\n<li>Smile when you make the call. If you were talking to someone face to face you\u2019d be smiling, right?\u00a0 Try making the call in front of a mirror and smiling at yourself.\u00a0 Your energy will increase and the person on the other end of the phone will FEEL it, putting them in a frame of mind where they\u2019re more open to your suggestions.<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Great job! Now, your phone is lighter and you\u2019re ready to make 10 calls a day.\u00a0 So how are you going to keep track of all your conversations and next steps?\u00a0 You can use a spreadsheet in Excel and make columns for Name, Phone number, Date of call, Outcome, etc.\u00a0 I know some people who write notes in a physical notebook.\u00a0 I have stacks of spiral notebooks at work with notes on all the calls I have made.\u00a0 But as you become more successful with more customers, these methods become harder and more cumbersome to use. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">What if you had a system that could TELL you when it was time to call your customer again.\u00a0 A system that allowed you to write notes and set a reminder to mail out a new catalog in 2 months or to call them back in a couple weeks when they are back from vacation.\u00a0 Guess what?\u00a0 We\u2019ve already created it for you.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/youcanfollow.me\/createaccount\">Sign up for your 14 day free trail<\/a> and use YCFM to manage your customers so you can be the BEST in BUSINESS.\u00a0 <\/span><\/p>\n<div class=\"fb-background-color\">\n\t\t\t  <div \n\t\t\t  \tclass = \"fb-comments\" \n\t\t\t  \tdata-href = \"https:\/\/youcanfollow.me\/blog\/5-tips-to-make-phone-calls-easier-for-independent-consultants\/\"\n\t\t\t  \tdata-numposts = \"10\"\n\t\t\t  \tdata-lazy = \"true\"\n\t\t\t\tdata-colorscheme = \"light\"\n\t\t\t\tdata-order-by = \"social\"\n\t\t\t\tdata-mobile=true>\n\t\t\t  <\/div><\/div>\n\t\t  <style>\n\t\t    .fb-background-color {\n\t\t\t\tbackground: #ffffff !important;\n\t\t\t}\n\t\t\t.fb_iframe_widget_fluid_desktop iframe {\n\t\t\t    width: 100% !important;\n\t\t\t}\n\t\t  <\/style>\n\t\t  ","protected":false},"excerpt":{"rendered":"<p>When I signed up to be in Direct Sales 18 years ago, I never imagined how HARD it would be for me to pick up the phone and call people.\u00a0 Especially since the 16 year old me LOVED to talk on the phone until all hours of the night.\u00a0 But suddenly, I was an independent &#8230; <a title=\"5 Tips to Make Phone Calls Easier for Independent Consultants\" class=\"read-more\" href=\"https:\/\/youcanfollow.me\/blog\/5-tips-to-make-phone-calls-easier-for-independent-consultants\/\" aria-label=\"More on 5 Tips to Make Phone Calls Easier for Independent Consultants\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[5,8,3],"tags":[],"class_list":["post-189","post","type-post","status-publish","format-standard","hentry","category-direct-sales","category-tips","category-ycfm-features"],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/youcanfollow.me\/blog\/wp-json\/wp\/v2\/posts\/189","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/youcanfollow.me\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/youcanfollow.me\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/youcanfollow.me\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/youcanfollow.me\/blog\/wp-json\/wp\/v2\/comments?post=189"}],"version-history":[{"count":14,"href":"https:\/\/youcanfollow.me\/blog\/wp-json\/wp\/v2\/posts\/189\/revisions"}],"predecessor-version":[{"id":204,"href":"https:\/\/youcanfollow.me\/blog\/wp-json\/wp\/v2\/posts\/189\/revisions\/204"}],"wp:attachment":[{"href":"https:\/\/youcanfollow.me\/blog\/wp-json\/wp\/v2\/media?parent=189"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/youcanfollow.me\/blog\/wp-json\/wp\/v2\/categories?post=189"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/youcanfollow.me\/blog\/wp-json\/wp\/v2\/tags?post=189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}